All students are assigned a network and email account for the duration of their attendance at Cedar Crest College. These accounts are free of charge. Students are expected to be familiar with, and apply student handbook guidelines as they apply to computer usage.
Support for Internet Access from Residence Halls
All residence halls are connected to the campus Ethernet and Wireless network. If you encounter any technical problems after you have connected your computer in your room, please contact the Information Technology Help Desk (ext. 3348).They will assist you in diagnosing the problem.
All currently-enrolled students have free use of the computer labs. Lab computers have full access to the campus network, the Internet, and email. Student consultants, based in the Cressman Library, are the first line of help for students who encounter problems with software or hardware and can be reached by phone extension HELP (4357) or email (email@example.com). Student consultants can answer questions about network software applications and respond to general computer problems.
Support for Student Owned Computers
Information Technology provides limited support to students with connecttivity issues in Residence Halls and to the wireless network on campus.
- If the problem you are encountering is determined to be network related, our office will work to resolve the problem as swiftly as possible.
- If the problem is determined to be hardware related, you will be referred to the vendor from whom you purchased your computer. If your computer is no longer under warranty, our office can provide you a list of local businesses that offer computer repair.
- If the problem is related to software you purchased and installed on your computer, you will be referred to the software manufacturer.
Audio Visual Equipment Reservations
Audio Visual equipment required for student assignments or projects must be requested through the class instructor or group advisor. However, Cedar Crest students may check out camcorders, tripods, and cassette players from the Audio Visual Services department to be used for classroom or student organization projects. Students must call Audio Visual Services in advance and arrange for a pickup and drop off time. To ensure equipment availability, make reservations at least 7 days in advance.