Jenzabar University

Cedar Crest Online Help

Below are links to knowledge base articles on the IT Support Center website.

Students:

• Computer Skills Required for Online Learning
• FAQ for New Students
• Which browsers work best in Cedar Crest Online?
• CANVAS Student Guides

Instructors:

• Instructional Design Services
• CANVAS Instructor Guides

Cedar Crest Online Technical Support

For LOGIN Support

• Contact the Cedar Crest I.T. Help Desk at 610-606-4635 or helpdesk@cedarcrest.edu

For Questions/Issues Using Cedar Crest Online (CANVAS)

• Contact Cedar Crest Online Helpdesk directly at 844-303-8287.

NOTE:

• Cedar Crest College provides an email address to all of its current students and adheres to the Family Educational Rights and Privacy Act of 1974 (FERPA). You should be using your Cedar Crest email account for all Cedar Crest College correspondence. Should you need further details regarding setting up your email account, please call the Office of Information Technology at 610-606-4635 or email helpdesk@cedarcrest.edu.
• If you have any questions regarding your responsibilities in the course, please contact your professor.

Accessibility

If you have a disability that may require reasonable accommodations to ensure that you have equal access to online courses, you are encouraged to contact Academic Services as soon as possible. The following link provides you with additional information: http://www.cedarcrest.edu/ada_file.shtm. Please contact 610-606-4628 or email advising@cedarcrest.edu for more information.