Tutoring and Support Resources

Tutoring is aimed at helping Cedar Crest students achieve academic success by becoming effective, independent learners. Tutoring is available for many lower level courses, as well as some upper-level courses and writing. Most tutoring takes place in the Student Success Center in Cressman Library.

Please review the tutoring policies (below) prior to using peer tutoring services.

By-Appointment In-Person Subject Specific Tutoring

During the Fall 2020 semester, we will have in-person subject specific tutoring BY APPOINTMENT ONLY. You must make an appointment at least one hour ahead of time. Walk-ins are not permitted. Students will make appointments, using the WC Online portal (located in the center column of this page), to meet with tutors one-on-one. Please note subject-specific tutors are listed by NAME in WC Online, so you will need to choose the tutor's name from the drop-down menu in order to schedule appointments. There will only be three sets of tutors/tutees in the center at any one time.

We are limiting the amount of people we allow in the tutoring area to comply with safety guidance related to minimizing the potential spread of COVID. Students must wear masks/approved face coverings and follow the CCC safety guidance while in the Student Success Center and when working with the tutors. Please remember to bring any information you may need (textbook, assignment guidelines etc.) to your session. Please note: Peer tutoring will be moved online should instructional modalities be changed to online only at any point in the semester.

  • PLEASE PLAN AHEAD! Make your appointments in advance (at least one hour) to guarantee your "spot" and to allow the tutors to review their schedules prior to starting their shifts.
  • BE KIND TO YOUR FELLOW STUDENTS! Please make sure to sign into WC Online to cancel your appointment if you cannot attend. Then another student can use that "spot" and take advantage of tutoring services.

Peer Tutoring will begin Tuesday, September 8th.

NOTE: Each tutor is assigned a table - please make sure you look for that assigned table when arriving for your appointment. The whiteboards in the back right section of the Student Success Center (Cressman) will have signs indicating which tutoring table each is and where students should sit. The lists below provide peer tutoring information by tutor name and also by subject covered:

Online Peer Subject Tutoring - BIO 335

Kim will be holding weekly BIO 335 group tutoring sessions online, every Thursday from 7:00 p.m. to 9:00 p.m., via Microsoft Teams. These sessions can be accessed by choosing the hyperlink (bulleted item) below. You do not have to join the Tutoring Team in order to join these sessions. Please note that any changes or cancellations to these sessions will be posted on the CCC app. 

  • BIO 335 online sessions with Kim (starting Sept. 10, 2020)

Other Online and In-Person Tutoring Services:

Live/online tutoring for MAT 102, 107, 110, 140, 141, 142 and CHE 103, 111, 112 and 206, is available with professional tutor, Kelcie Molchany. Appointments can be made via the WC Online portal. You can find information about her services on the Professional Tutoring page (My Cedar Crest> Current Students> Academic Services> Professional Tutoring).

Students who need tutoring assistance for Nursing course content, please see professional tutor Tim Sullivan's information on the Professional Tutoring page of My Cedar Crest (My Cedar Crest> Current Students> Academic Services> Professional Tutoring).

Assistance is also available through Smarthinking, our "24/7" online professional tutoring platform. Please see the information on the right side of this page regarding subjects covered by Smarthinking and how to access this service.

The Writing Center

Writing assistance, through the Writing Center is available to all Cedar Crest students, and peer Writing Consultants can assist students with papers and written assignments for any course or subject. Writing Consultants are committed to fostering academic success by helping students develop and improve their writing skills and helping students learn how to navigate formatting manuals (APA, MLA, and Chicago). Please review the Writing Center policies (below) so that you understand the scope of assistance that may be provided by our Consultants. Please note that we recommend graduate students use Smarthinking professional tutoring (information in right column) rather than peer writing assistance.


As of the week of October 12th, we will be offering both in-person and online/eTutoring (not live) appointments. Please review the information below so that you know how to access these services. All appointments will be made via the WC Online portal, located below this section. Please carefully select the type of appointment you want (in-person or eTutoring). First time WC Online users will need to register an account. In addition, you will need to disable your browser’s pop-up blocker by clicking the small red box that appears in the upper-right corner of your screen, then you can click the WCOnline link again. Please review the instructions and policies before scheduling an appointment.

In Person Appointments


In person appointments with Jade will be available starting October 13th. Students can schedule in person appointments via WC Online on the following days:

Tuesdays: 9:00 a.m. to 1:00 p.m. (Table 1)

Thursdays: 12:00 p.m. to 5:00 p.m. (Table 1)


Please arrive on time to the tutoring area, which is in the back right of the Student Success Center in Cressman Library. Jade will be located at Table 1, so please look for the Table 1 signs and sit in the designated student space. Students must bring two copies of your printed writing assignments, assignment guidelines/rubrics etc. The student will provide the Writing Consultant with one of the copies, so that safe social distancing can be maintained during the appointment. Please note students must also wear a mask for safety during the appointment. Appointments can be cancelled by signing into WC Online, clicking on the scheduled appointment (on the Writing Center Fall 2020 calendar) and cancelling it.


eTutoring Appointments


eTutoring appointments can be scheduled with Mackenzie on the following days:

Tuesdays: 1:00 p.m. to 3:30 p.m.

Wednesdays: 1:30 p.m. to 4:30 p.m.

Fridays: 8:00 a.m. to 12:00 p.m.


These appointments are not live and students will not be meeting online with the Writing Consultant. Students can schedule appointments in advance and do not need to be available during their appointment time. During the appointment scheduling process, students will submit their writing assignments (and any other helpful information), in Word DOC format, to the Consultant, so the Consultant can review the assignment and provide feedback. After the appointment time has concluded, the student will receive an email containing their Word DOC, with comments being used to provide feedback and indicate areas for improvement.

Cancellations and No-Shows


Please make sure to cancel scheduled appointments that you will not be able to attend. You can do this by signing into WC Online. This will allow another student, who needs assistance, to use that time slot. If you do not cancel in advance and you do not attend your appointment, you will be marked as a "no show." After three "no shows" your account will be suspended.


The following is the Writing Center schedule for Fall (IN PERSON appointments start 10/13/20):


Tuesdays: Jade 9:00 a.m. to 1:00 p.m. IN PERSON

Tuesdays: Mackenzie 1:00 p.m. to 3:30 p.m. eTUTORING

Wednesdays: Mackenzie 1:30 p.m. to 4:30 p.m. eTUTORING

Thursdays: Jade 12:00 p.m. to 5:00 p.m. IN PERSON

Fridays: Mackenzie 8:00 a.m. to 12:00 p.m. eTUTORING


Note: Please contact Career Planning (610-606-4648) if you need assistance with resume writing.

Writing Center Policies and Information

Note: Please contact Career Planning (610-606-4648) if you need assistance with resume writing.

Writing Center Policies.pdf

Resources for Writers

The following documents and websites may be helpful resources for students completing various types of writing assignments:

How to Plan and Write a Paper (U of Maryland)

Writing Organization Handout.pdf (U of Maryland)

APA Style Blog (7th Edition - Spring 2020 launch for CCC)

Video on Changes in the APA Manual, 7th Edition:

Articles on Notable Changes in the APA Manual, 7th Edition:

APA Style Overview (including general, graduate and doctoral templates - Walden University)

Cengage APA Citation Style Guidelines (2019 version - check your work for APA 7th ed. changes)

MLA Style/Perdue OWL

Professor Paul Brians' Common Errors in English Usage

Professor Paul Brians' List of Non-Errors

UW-Madison's Writer's Handbook (writing process, improving style, grammar and punctuation, citing references)

GMU Writing Center Quickguides

Business Correspondence

Instructional Assistant Sessions

Instructional Assistant sessions are available in the Fall and Spring only. We are making some changes for Fall 2020 and our Instructional Assistants will be embedded in BIO and MAT and will be teaching recitations. In addition, we will have online Instructional Assistant sessions for BIO 117 (see schedule below).

BIO 117 Online IA Sessions with Asher

Asher will be holding twice weekly Instructional Assistant sessions, for assistance with BIO 117 content, via Microsoft Teams, as well as three review sessions during the course of the semester. The weekly IA sessions can be accessed by choosing the correct hyperlink below at the start of the Sunday or Thursday session. You do not have to join the Tutoring Team in order to join these sessions. Please note that any changes or cancellations to these sessions will be posted on the CCC app.

*Please contact Sue Barnes (susan.barnes@cedarcrest.edu) if you experience any issues accessing the online I.A. sessions.

Instructional Assistant Policies.pdf

Smarthinking - Online Professional Tutoring Assistance

Assistance for All Students (linked to Smarthinking Introduction Video)

Smarthinking (access portal below) provides students 24/7 access to online tutoring resources. Students are initially provided 240 minutes (4 hours) of tutoring through Smarthinking. Students can check the Smarthinking hours they have remaining by signing into Smarthinking and going to "Manage My Account." Should you run out of hours and need more, please contact Academic Services (advising@cedarcrest.edu). There is no charge to students for use of this service.

All Smarthinking tutors must complete Smarthinking's online training program, and are regularly evaluated for the quality and consistency of the tutoring they offer. The training is a minimum of fifteen hours of training modules and monitored practice sessions or returned essays. Each academic area is led by one of Smarthinking's directors or subject-area supervisors, all of whom are former college teachers, and experts in their disciplines. 90% of tutors hold masters or doctoral degrees in their fields, and they average 9 years of teaching experience. Please see the documents below for more information about Smarthinking coverage areas:

Assistance for Graduate Students

Smarthinking’s support for graduate students spans the educational experience, from acceptance to graduation and beyond. Our expert tutors, 90% of whom hold a master’s degree or PhD in their field, are here to help your students navigate the most important aspects of graduate-level work—evaluating and synthesizing research in order to generate new ideas about their fields in relation to existing scholarship.
Writing for Graduate Students
Smarthinking writing tutors help students locate and evaluate scholarly sources and understand the different types of sources that might be suitable for graduate-level work. In a recent session, a writing tutor helped a graduate student assess a literature review’s effectiveness at evaluating sources and drawing conclusions. Students can submit any writing project for Smarthinking writing review—from thesis proposals to case studies to dissertation chapters. Similarly, tutors work with students one-to-one in real time, helping with a wide range of writing- and research-related questions. On a daily basis, our expert writing tutors assist students with any part of the writing, research, and revision processes, including:
  • developing theses and hypotheses
  • organizing and strengthening their arguments
  • evaluating source material and accurately citing sources using APA and MLA
Smarthinking's personalized, substantive writing review service has already helped thousands of graduate-level users develop and refine their research projects, case studies, presentations, business plans, and many other writing assignments for a wide array of graduate coursework.
For more information on Smarthinking Services for Graduate Students, please review Smarthinking Graduate Support.pdf.
How to Use Smarthinking
For tips on how to access and trouble-shoot Smarthinking, please refer to the Smarthinking Quick Start Guide 2016.pdf and/or Having issues using Smarthinking - browser tips.pdf.
For hours of availability for specific subject areas, please review the Smarthinking US-Service-Times.pdf.
Smarthinking provides students 24/7 access to online tutoring resources. Subjects include math, chemistry, biology, physical science, business, accounting, Spanish, writing, and nursing.

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